FREQUENTLY ASKED QUESTIONS

DO YOU TAKE INSURANCE?

I am an in-network Cigna provider; however, my insurance spots are full at this time. Please contact me if you'd like to be added to the waitlist. 
I am not in-network with any other insurance plans at this time. I can provide a superbill which clients can provide to their insurance companies for reimbursement if they have out-of-network benefits.

HOW DO I KNOW IF I HAVE OUT-OF-NETWORK BENEFITS?

You will need to contact your insurance company, here are some helpful examples of questions you might ask:

  • What are my mental health benefits?
  • Do I have a deductible? Has it been met or how close is it to being met?
  • Is there a limit to the amount of covered mental health sessions?
  • What is the reimbursement rate for an out-of-network mental health provider?
  • How do I submit a claim for reimbursement with an out-of-network provider?
  • Does my plan cover telehealth services? (if doing online therapy)

DO YOU OFFER SLIDING SCALE RATES?

I occasionally have room in my practice to offer sliding scale rates. When I do not, I always provide appropriate referrals to ensure you can find the help you need.

WHAT IS YOUR FEE?

My fee for individual therapy is $175/session. For your convenience, you can provide a debit/credit card through a HIPAA-compliant online portal that will be automatically billed at the end of a session. Fees are due at the time of service.

DO YOU PROVIDE TELEHEALTH SERVICES?

I do! Many clients prefer to meet online through a HIPAA-compliant online video platform from the comfort of their own home.

WHY IS IT SO HARD TO FIND AN IN-NETWORK THERAPIST?

While there are varying opinions on the subject, I will tell you what I have learned about this issue is that most therapists simply do not want to work with insurance companies. Here are a few (hopefully helpful) bullet points about the typical reasons why. When using an in-network insurance policy:

  • there is less confidentiality – your insurance company may audit your psychotherapy notes as they wish
  • a diagnosis is required – your insurance company dictates your treatment
  • insurance companies pay providers approximately 25% of the Los Angeles market rate

COVID-19 Support Now

Get in touch today for special reduced rates; limited space available. In order to protect you, and our community, sessions are currently held online-only. We can begin our work via telehealth and transition to in-person sessions once it is safe to do so.
If you are a first responder, or an essential worker helping the nation continue daily living through COVID-19, please go to www.truereloveution.com to be matched with a sliding scale provider in your state.

Contact me

vo@southbaylatherapy.com

Please leave your name and a brief description of what brings you to therapy – I will contact you shortly and we can discuss details from there!

*Note: For clients with Cigna Insurance, please be advised that insurance spots will be waitlisted at the moment.